Introduction
Your privacy matters to us. Unified Systems LLC (“we,” “our,” or “us”) is committed to protecting the personal information of visitors and customers who interact with our website. We offer Internet Radio devices and related accessories, including products such as Mondo Elite, Mondo Alto Radio, Grace Link, and other internet radio solutions. This Privacy Policy explains how we collect, use, and safeguard your information.
This policy applies to customers located in the United States and is designed to comply with applicable U.S. privacy regulations, including the California Consumer Privacy Act (CCPA).
Information We Collect
When you visit our website or make a purchase, we may collect information that you choose to provide, including:
Contact details: Name, email address, phone number, billing address, and shipping address used to deliver products such as Mondo Alto Speakers or Mondo Elite Classic.
Account information: If you create an account or register a product, we collect login credentials such as username and password, which are stored securely.
Payment details: Payments are processed through trusted third-party payment providers. We do not store complete credit card numbers on our servers.
Website usage data: We automatically gather information such as IP address, browser type, pages viewed (for example, product pages like Mondo Alto Radio & Speaker Kit), and date/time of access. This includes cookies and similar technologies.
Customer support communications: Any information you provide when contacting us for assistance, order inquiries, or product-related questions is retained to help resolve your request.
All information is handled in accordance with this Privacy Policy and applicable U.S. data protection laws.
How We Use Your Information
We use collected information for legitimate business purposes, including:
Order fulfillment: To process purchases and ship products such as Mondo Elite Duo, USB Ethernet Adapters, or Rechargeable Battery Packs.
Customer service: To respond to support requests, troubleshoot issues, and assist with product setup or usage.
Marketing and updates: With your consent, we may send emails about new products, promotions, or updates. You may unsubscribe at any time.
Website optimization: To analyze site activity and improve functionality, performance, and user experience.
Security and fraud prevention: To protect against unauthorized activity, misuse, or fraudulent transactions.
Legal obligations: To comply with legal requirements, enforce our terms, or protect our rights.
Cookies and Tracking Technologies
We use cookies and similar tools to ensure our website operates effectively and to enhance user experience.
Essential cookies: Enable core features such as shopping cart functionality, login sessions, and navigation.
Analytics cookies: Used to understand visitor behavior and improve website performance (for example, identifying frequently visited product pages).
Marketing cookies: May be used to display relevant ads or promotions on external platforms.
You can manage or disable cookies through your browser settings. Please note that restricting cookies may affect certain site features.
We do not sell personal data or permit third-party advertising networks to independently collect data from our site.
Sharing of Information
We may share your information only in the following circumstances:
Service providers: Trusted third parties that assist with payment processing, shipping, email delivery, and website operations.
Business partners: Vendors performing services on our behalf, such as marketing or communication tools.
Legal authorities: When required by law, regulation, or to protect our legal interests.
Aggregated data: Non-identifiable, summarized data used for analytics or reporting purposes.
We do not sell or rent your personal information to third parties for their own marketing activities.
Your Rights and Choices
You have control over your personal information, including:
Account management: You may update or request deletion of your account by contacting us.
Email preferences: You can unsubscribe from promotional emails at any time. Transactional communications related to orders will still be sent.
Cookie controls: Adjust cookie settings through your browser preferences.
California residents: Under the CCPA, California residents have the right to:
Request access to personal data we hold
Request deletion of personal information
Opt out of any sale of personal data (we do not sell personal data)
Be free from discrimination for exercising privacy rights
Requests can be submitted using the contact information below.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If such data is discovered, it will be deleted promptly.
External Links
Our website may include links to third-party websites or resources. This Privacy Policy applies only to Unified Systems LLC websites. We recommend reviewing the privacy practices of any external sites you visit.
Updates to This Policy
We may revise this Privacy Policy periodically. Any updates will be reflected by the “Last Updated” date shown below. Continued use of our website indicates acceptance of the revised policy.
