Refund Policy

At Unified Systems LLC, we strive to deliver high-quality products and services to our customers. Your satisfaction is important to us. This Refund Policy outlines the conditions under which refunds may be granted.

1. 30-Day Refund Eligibility

We offer refunds within 30 calendar days from the original date of purchase.

To be eligible for a refund:

• The request must be submitted within 30 days of purchase.

• Proof of purchase (invoice, receipt, or order confirmation) must be provided.

• The product or service must comply with the refund conditions outlined below.

Requests made after the 30-day period will not be eligible for a refund.

2. Services

For service-based purchases:

• If work has not yet commenced, you may request a full refund within the 30-day window.

• If services have already begun or been completed, refunds may be issued partially based on the portion of work completed.

• Custom or fully delivered digital services may not be eligible for a full refund once delivered.

3. Digital Products

Due to the nature of digital products:

• Once delivered, downloaded, or accessed, refunds may be limited or denied.

• Refunds may be granted if the product is proven defective or inaccessible due to technical errors on our end.

4. Non-Refundable Items

The following are not eligible for refunds:

• Services fully completed and approved by the client

• Custom development work after final delivery

• Third-party fees or processing charges

• Purchases made more than 30 days prior to the refund request

5. How to Request a Refund

To request a refund, please contact us with the following details:

• Full name

• Order number

• Date of purchase

• Reason for refund request

• Supporting documentation (if applicable)

Refund requests must be sent to our official support email address.

6. Processing of Refunds

• Approved refunds will be processed to the original method of payment.

• Please allow 5–10 business days for processing after approval.

• Processing times may vary depending on your financial institution.

7. Policy Changes

Unified Systems LLC reserves the right to modify or update this Refund Policy at any time. Changes will be posted on this page with the updated effective date.

If you have any questions about this Refund Policy, please contact us directly.